Innovations Insights

The COVID-19 pandemic was a watershed movement for the investment banking industry. Neo-banking, blockchain investment companies and attractive alternative investment opportunities have been front and centre while the socio-economic, environmental, and governance climates continue to change. In this...
Cyber-attacks have become so prevalent that it’s no longer a matter of if a business will be attacked but when. According to a Clark School study at the University of Maryland, a hacker attack occurs every 39 seconds, with 43% of cyber attacks targeting small businesses. 64% of all businesses ...
CCaaS, or Contact Center as a Service, is a software deployment model that enables customer service organizations to purchase only the technology they need to operate. It’s usually operated through a vendor and reduces the resource, integration, and support costs associated with purchasing or ...
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